Shipping policy

Shipping Policy

Orders are processed after payment is received. Since some products may be made-to-order, processing times can vary. Typical processing time is [X–X business days] before the order ships.

Shipping times depend on the shipping method, destination, carrier, and product availability. Estimated delivery times are not guaranteed and may be affected by holidays, weather, carrier delays, or other issues outside our control.

Once your order ships, tracking information will be provided when available. Please allow time for tracking updates to appear after the label is created.

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Domestic shipping is available to [list countries/regions]. International shipping is available to [list countries/regions or state if unavailable]. International customers may be responsible for customs fees, duties, taxes, or import charges required by their country.

If a package is marked as delivered but you did not receive it, please check with your local carrier, neighbors, household members, or building office first. If the issue continues, contact us and we will help where possible, but we cannot guarantee replacement for packages marked delivered by the carrier.

For questions about your order, contact us at [your email address].